Anderson Teak

At DeckAndCo.com, we stand behind the quality and craftsmanship of our outdoor furniture. Below are the terms of our limited warranty:

• Warranty Coverage:
  This limited warranty covers manufacturing defects and workmanship issues for the original retail purchaser. For most products, we offer a one-year warranty for commercial use and a two-year warranty for residential use on select items.

• Labor & Shipping:
  During the first year from the invoice date, we will cover reasonable labor costs for repairs or replacement of defective parts. Shipping, packing, and transportation fees are the responsibility of the customer. After the first year, the customer is responsible for all associated costs.

• Exclusions:
  This warranty does not cover damages resulting from misuse, abuse, neglect, improper cleaning, environmental exposure (such as sunlight, humidity, or temperature changes), or accidental damage. Normal wear and tear, fading, and cosmetic variations are also excluded. Modifications or unauthorized repairs void the warranty.

• Additional Guarantee:
  Enjoy a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us within 30 days with valid proof of purchase and photos of the defect. We will work with you to arrange a replacement, refund (excluding delivery and restocking charges), or merchandise credit.

• Claim Process:
  To file a warranty claim, please reach out to our Customer Service at [email protected] or call (307) 271-6777. Our team will guide you through the process and provide instructions for returning the product if necessary.

Standard Returns:

• 30-day window from delivery
• Original condition and packaging required
• Return shipping fees apply
• 15% restocking fee on Anderson Teak products

Non-Returnable:

• Custom/personalized items
• Clearance/open-box items
• Gift cards and samples
• Assembled/installed products
• Items without original packaging
• Orders shipped outside continental US

Process:

1. Contact [email protected]
2. We'll send return instructions
3. Refund processed 3-5 days after receipt

Important Notes:

• Sale items are FINAL - NO REFUNDS
• For exchanges: return item and place new order
• Missing parts? Email us within 48 hours for replacements

Questions? Contact [email protected]

Anderson Teak enforces MAP (Minimum Advertised Price) to ensure fair pricing across all authorized dealers. You won’t find this brand cheaper elsewhere—guaranteed.

Learn about our Price Match Guarantee →