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Terms of Service

1. Terms of Use

By accessing this website, available at https://staging.deckandco.com, you agree to be bound by these Terms and Conditions of Use and acknowledge that you are responsible for complying with any applicable local laws. If you do not agree with these terms, you are prohibited from using or accessing this site. All content on this website is protected by copyright and trademark laws.

2. Use License

Permission is granted to temporarily download one copy of the materials on Deck&Co’s website for personal, non-commercial, transitory viewing only. This is a license—not a transfer of title. Under this license, you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or proprietary notations from the materials
  • Transfer the materials to another person or “mirror” them on any other server

Violation of any of these restrictions may result in immediate termination of your access. Upon termination, any downloaded materials in your possession must be destroyed, whether in printed or electronic format.

3. Disclaimer

All materials on Deck&Co’s website are provided “as is.” Deck&Co makes no warranties—express or implied—and disclaims all other warranties, including but not limited to implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We make no representations regarding the accuracy or reliability of the content on this website or any linked sites.

4. Limitations of Liability

Deck&Co, including its suppliers and affiliates, shall not be held liable for any damages—direct or indirect—arising from the use or inability to use the materials on this website, even if we or an authorized representative have been notified of the possibility of such damages. Certain jurisdictions may not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Deck&Co’s website may include technical, typographical, or photographic errors. We do not guarantee that the content is accurate, complete, or current. Deck&Co may update the materials on the website at any time without notice but is not obligated to do so.

6. External Links

Deck&Co has not reviewed all websites linked to this website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement. Use of any linked website is at the user’s own risk.

7. Modifications to Terms

Deck&Co may revise these Terms of Use at any time without prior notice. By using this website, you agree to be bound by the most current version of these Terms and Conditions.

8. Privacy

Please review our Privacy Policy for information on how we collect, use, and safeguard your data.

9. Governing Law

These terms are governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any legal claims related to this website shall be handled in the courts located within Wyoming.

10. Contact Information

If you have any questions about these Terms, feel free to contact us:

📧 Email: [email protected]
📞 Phone: +1 786 870 1553
🏢 Mailing Address:
Deck&Co
30 N Gould St Ste R
Sheridan, WY 82801
🕘 Hours: Monday to Friday, 9 AM – 5 PM EST

Privacy Policy

Last updated: February 02, 2023

This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and enhance the Service. By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a unique account created for you to access our Service or parts of it.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the voting shares, equity interest, or other securities.
  • Company (referred to as “the Company”, “we”, “us” or “our”) refers to Deck&Co, 30 N Gould St Ste R, Sheridan, WY 82801.
  • Cookies are small files placed on your device to store data including browsing history.
  • Country refers to: Wyoming, United States
  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.
  • Personal Data is information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider refers to any third-party entity processing data on behalf of the Company.
  • Usage Data is data collected automatically during use of the Service.
  • Website refers to Deck&Co, accessible at https://staging.deckandco.com
  • You means the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may ask for personally identifiable information including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data
Collected automatically during your use of the Service. This may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers and diagnostics
  • Mobile device information when applicable

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and store certain data. These may include:

  • Cookies or Browser Cookies
  • Web Beacons

Cookies can be either:

  • Session Cookies (deleted when you close your browser)
  • Persistent Cookies (remain on your device after closing the browser)

We use both types for:

  • Essential functions
  • Cookie consent tracking
  • Remembering preferences

For more details, please refer to our Cookies Policy.

Use of Your Personal Data

We may use your Personal Data for:

  • Providing and maintaining our Service
  • Managing your Account
  • Fulfilling contracts and orders
  • Communicating via email, phone, or SMS
  • Sending relevant offers or updates (if you haven’t opted out)
  • Handling support requests
  • Business transfers (mergers, acquisitions, etc.)
  • Data analysis and performance improvements

We may share your data with:

  • Service Providers
  • Business partners
  • Affiliates
  • Other users (in public areas or forums)
  • With your consent

Retention of Your Personal Data

We retain your personal data only as long as necessary for stated purposes and to meet legal requirements. Usage data may be kept longer for internal analysis or security enhancements.

Transfer of Your Personal Data

Your data may be transferred to and maintained on servers outside your jurisdiction. By using our Service, you consent to this transfer. We ensure reasonable security measures are in place during such transfers.

Delete Your Personal Data

You may request deletion or modification of your data at any time:

  • By logging into your account (if applicable)
  • By contacting us directly at [email protected]

Note: We may retain some information as required by law or for legitimate business purposes.

Disclosure of Your Personal Data

Business Transactions
Your data may be transferred in the event of a merger or sale of company assets.

Legal Requirements
We may disclose your data to comply with legal obligations or to:

  • Defend our rights or property
  • Prevent misuse or fraud
  • Protect personal or public safety
  • Comply with court orders or legal process

Security of Your Personal Data

We use commercially acceptable means to protect your personal data, but no online system is 100% secure. Use our Service with appropriate caution.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from minors. If we learn that a child under 13 has submitted data, we will delete it promptly.

Links to Other Websites

Our Service may include links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their Privacy Policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. We may also notify you by email or a prominent notice on our website before changes take effect.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By visiting this page: https://staging.deckandco.com/contact

By email: [email protected]

Shipping Policy

At Deck&Co, we’re committed to keeping you informed every step of the way. Please read this guide to understand the ordering and shipping process, so you know exactly what to expect.

Order Confirmation

  • Once you place your order, you’ll immediately receive an order confirmation email. This means your payment has been authorized and we’re preparing your order for shipment.
  • We will promptly check with our warehouse to confirm that your item is in stock and ready to ship.
  • If your item is out of stock or on backorder, we’ll notify you by email right away.
  • If your item is available for immediate shipment, we’ll capture the payment and forward your order for fulfillment.

Shipping & Delivery

  • In-stock items typically ship within 1–2 business days, provided your payment clears our fraud protection system.
  • You’ll receive tracking details via email within 24 hours of shipment.
  • We ship via UPS Ground, FedEx Ground, and Freight to the lower 48 states.
  • Delivery usually takes 3–10 business days depending on your location and product availability.
  • Orders placed near our 1 PM EST cut-off may ship the following business day.
  • Shipping is free for ground deliveries within the contiguous U.S. (AK & HI ship via air at an extra cost).
  • Please note: We do not accept Cash on Delivery (COD).
  • For freight deliveries, a valid phone number is required to schedule an appointment. Failing to provide this at checkout may delay delivery and could result in additional storage fees.

Damages & Claims

  • Upon delivery, carefully inspect the packaging of your item(s).
  • If you notice any damage, please take photos and email them to [email protected] so we can file an insurance claim and assist with replacement parts.
  • If the carton is significantly damaged (torn, crushed, open), refuse the delivery and note the reason on the carrier’s paperwork.
  • If inspection isn’t possible at the time of delivery, please write: “Carton damage, subject to inspection” on the carrier’s paperwork. You must inspect the contents within 48 hours and report any damages promptly.

Cancellations & Refunds

  • All cancellations are subject to a 15% administrative fee, whether the order has shipped. This covers processing and personnel costs.
  • If your item is on backorder, and you agree to wait, we’ll hold your payment. You may cancel before it ships with no penalty.
  • If your order has already shipped, the buyer is responsible for return shipping costs. Refunds are issued to the original payment method only.

Backorders

  • Occasionally, items may be unavailable even though they appear in stock on our website. If this happens, we’ll email you with:
    • Estimated restock date
    • Available alternatives (if you’d like to switch)
    • The option to cancel at no charge
  • Please note that backorder arrival times can shift due to unexpected delays such as port congestion or manufacturing holdups. We’ll keep you updated if timelines change.

Once your backordered item arrives:

  • We’ll notify you with an estimated shipping date
  • You’ll receive tracking info within 1–3 business days

Important Info About Freight (LTL) Deliveries

If your order ships via LTL freight, here’s what to expect:

  • When the shipment reaches your city, the freight dispatcher will call you to schedule a delivery date and time.
  • Delivery appointments are scheduled Monday through Friday, within the windows of 8 AM – 12 PM or 12 PM – 4 PM. Specific times (e.g., 9 AM) cannot be guaranteed.
  • You must be available during your scheduled delivery window to sign for the item.
  • Items will be delivered using a lift-gate truck, placed at your door or as close as possible to it. Due to size and weight, the item may not be delivered inside your home.
  • Do not discard the original packaging, including the pallet. These materials are required if you choose to return the item.

Handling Damage at Delivery

If the packaging shows visible damage (rips, holes, dents, or open cartons):

  1. Inspect the contents immediately, ideally with the driver present.
  2. If damaged, note the issue on the carrier’s paperwork and notify us at [email protected].
  3. If you cannot inspect the item on the spot, write “Carton damage, subject to inspection” and describe the damage.
  4. For extensive or exposed damage, refuse the delivery and sign: “Carton damaged and refused.”
  5. Notify us immediately so we can assist.

If you have any other questions, don’t hesitate to reach out to our team at [email protected] — we’re here to help!